Q: I’m a mid-level manager in a large company and supervise an overbearing woman whose special circumstances give her immunity … Continue reading How to recover when an office confrontation turns into the showdown at the O.K. Corral
Q: I work in a large corporation. Because senior management takes a top-down approach to all personnel decisions, I lack … Continue reading I’m totally being played by my ambitious, overbearing assistant – and I can’t fire her
Q: When we hired “Laura” as the new supervisor for our customer service department, we thought we’d picked the perfect … Continue reading When a new supervisor clashes with long-term employees, whose side to take?
Q: When I promoted “Alex” to sales manager, I knew there would be tension. Our best sales agents are ambitious … Continue reading The sales manager who doesn’t play fair
Q: Two days after I started a new job, my husband left me and I fell apart. I arrived late … Continue reading A personal life disaster created a work disaster. What’s your comeback plan?
Q: We’ve gotten a complaint from one of our warehouse workers. “Steve” is older and works with a group of … Continue reading Everyone is fine with music at work except for one older employee. Could he come at us for age discrimination?
It comes as a surprise to most managers when a plaintiff names them personally as a co-defendant in a lawsuit … Continue reading You can be personally liable for what happens in your workplace
Q. When we promoted “Jack” as department lead, we thought we’d made the right choice. He knew every job in … Continue reading Don’t forget supervisory training when you promote employees to managerial positions