I’m scared. I don’t feel like my boss or coworkers are taking COVID-19 seriously. The medical professionals say we should be wiping down high-touch places. In our office, I’m the one who does it. So does that make me on the front line? Does my doing all this cleaning let everyone else feel safer so they don’t think they need to do anything? It would be fair if we rotated the cleaning but I can’t count on anyone else doing a good job so I “suck it up, Buttercup.”
My mom works for a large company. When her coworker picked up his son from the airport, the coworker and his family remained at home for fourteen days due to hosting someone who recently traveled, despite the lack of symptoms.
My boss’s son and daughter just got back from a spring break vacation. My boss picked them up from the airport Wednesday. When I asked him why he wasn’t staying home, he said his kids were healthy and social distancing was the protocol. I pressed him about this, saying we all share the same breakroom, copier and conference room, and he told me if I wanted to take leave without pay he’d “try” to hold my job for me. Why do I have to take leave when I haven’t travelled?
My sister is in her late fifties and has poor health and is out of paid time off. Her workplace remains open. Her coworker returned two days ago from a vacation and the plane routed through Seattle. If this other employee won’t stay home for fourteen days does my sister risk losing her job if she tries to stay home?
The above three emails came from employees fearing they or their loved ones are on the coronavirus front line at work.
Here are some answers:
Get real, get serious
Few employees can survive without paychecks. Many employers can’t survive providing a continuing stream of paychecks to employees who aren’t working.
We need to realize we’re all in this together and that the actions we take can risk or potentially save others’ lives. Our first thought can’t be just for ourselves; we need to figure out how to have each other’s backs. The employee who doesn’t want to miss work and infects the entire workplace causes everyone else to miss fourteen days of pay or potentially become fatally ill.
What many don’t seem to get is that those with no or mild symptoms may have a body that’s fighting off COVID-19 and can pass the disease on to others. As a pulmonary medicine and critical care physician explains in “A slow burn: Coronavirus symptoms often linger before worsening”1 COVID-19 often initiates slowly. If you work around those who remain frozen in denial, or who are unwilling to sacrifice for the common good, you may have to do more than your share of cleaning just to remain safe.
If your employer keeps your workplace open, you currently need to work or take leave
I’ve received many calls from readers asking if they can refuse to work because they fear becoming infected. Employees may only safely refuse to work if they believe that being at work places them in imminent danger. Section 13(a) of the Occupational Safety and Health Act (OSH Act) defines “imminent danger” as “any conditions or practices in any place of employment which are such that a danger exists which can reasonably be expected to cause death or serious physical harm immediately or before the imminence of such danger can be eliminated….” OSHA further defines the “threat of death or serious physical harm,” as a “reasonable expectation that toxic substances or other health hazards are present, and exposure to them will shorten life or cause substantial reduction in physical or mental efficiency.” Conditions in most workplaces don’t rise to this level; however, some employers may allow employees to remain home without negative consequences.
Managers need to step up to the plate.
Managers need to act like leaders. The biggest mistake a manager or coworker can make is to compromise an employee’s or coworker’s safety. The second biggest mistake a manager can make is to let employees know the manager is willing to compromise the employee’s safety for revenue.
Managers need to heed the key Center for Disease Control recommendations. Ensure that all frequently touched surfaces such as copiers, doorknobs and light switches in your workplace are cleaned with household cleaners and EPA-registered disinfectants. Enforce social distancing. Immediately send sick employees home.2
If one of your employees self-reports coming into contact with someone with a presumptive positive case of COVID-19, treat the situation as if the suspected case is confirmed and send the employee home.3 If one of your employees has been exposed to the virus and has interacted with coworkers and clients, treat the situation as if the exposed employee has a confirmed case of COVID-19. Send home potentially infected coworkers and communicate the situation to any clients that came into close contact with the employee so that they know of the potential of a suspected case.3
COVID-19 is among us. We need to act.
3https://www.fisherphillips.com/faqs: Comprehensive and Updated FAQs for Employers on the COVID-19 Coronavirus.
(c) 2020 Lynne Curry, PhD, SPHR, SHRM-SCP and author of “Beating the Workplace Bully,” AMACOM 2016, and “Solutions” founded The Growth Company, Inc., an Avitus Group company, and is now a Regional Director of Training & Business Consulting for Avitus. Curry and her group regularly work with law firms and medical practices and hospitals. Curry and her team provide HR On-call, training, expert witness work, facilitation, strategic planning, investigation, mediation and executive and professional coaching. Curry has qualified in Court as an expert witness in Management Best Practices, HR and Workplace issues. She has served 21 times as an expert witness. You can reach her @ www.thegrowthcompany.com or LCurry@avitusgroup.com.