If You Knew the True Story
When I was in my 20s, my fiancé died in a plane crash a few days before marriage. Not long … Continue reading If You Knew the True Story
Category: Conflict & communications
The Blame Shifter
Question: I admit it. I snap at coworkers. And sometimes customers. Maybe once a week. Not a lot. Only when … Continue reading The Blame Shifter
The Right Way to Apologize
“I’m sorry you took it that way.” An apology? Not even close. The apologizer blames the hurt person for how … Continue reading The Right Way to Apologize
Hate Office Politics? Have to Work Under Your Underqualified Former Coworker?
Question: I hate office politics. I’ve never wanted to play them. Now it’s costing me. My former co-worker, “Dee,” has … Continue reading Hate Office Politics? Have to Work Under Your Underqualified Former Coworker?
Racism in the Workplace
Question: As the only person of color in my workplace, going to work has become increasingly uncomfortable since the police … Continue reading Racism in the Workplace
The Price You Pay for Avoiding Conflict
When someone in your work or personal life treats you poorly, do you address it—or do you fear to bring … Continue reading The Price You Pay for Avoiding Conflict
Polarization is Killing Our Country: 7 Concrete Steps to Heal
Our country is deeply divided. What’s happened and is happening in the protests turned violent through our country can scare … Continue reading Polarization is Killing Our Country: 7 Concrete Steps to Heal
Dealing with Ms. Snark…Wait…Who’s the Problem?
Question: I work 80 hours a week in the field. I run a crew of ten to twenty men. The … Continue reading Dealing with Ms. Snark…Wait…Who’s the Problem?
The Drama Triangle Quicksand
It’s quicksand and seductive–the drama triangle hooks most people. Even if you haven’t heard of the drama triangle, you’ve experienced … Continue reading The Drama Triangle Quicksand
Drama Triangle Collision & Escape
The Drama Triangle in life When we go about our lives, particularly if we live active lives, we run into … Continue reading Drama Triangle Collision & Escape