It’s quicksand and seductive: the drama triangle explains many workplace challenges and hooks most people. Even if you haven’t heard … Continue reading Workplace Quicksand: The Drama Triangle: a quick 6-minute video that explains how to escape this quicksand
Here’s a free conflict skills webinar: 46 minutes, for your learning (& even practice) of key conflict skills. http://www.medicalofficemgr.com/webinar-files/videos/Navigating-Workplace-Conflict.mp4 Would … Continue reading Conflict Skills: Toughening Up; Handling Yourself Under Fire; Defusing Conflict; Unscathed by Toxic Energy: free 46-minute webinar
Navigating Conflict, https://amzn.to/3rCKoWj (recently published but already 13 five-star reviews) Continue reading Teflon Yourself to Criticism: you can learn this powerful, valuable tactic in less than 2 minutes
Question: When one of my coworkers comments on my projects, she prefaces her comments with “I don’t want to be … Continue reading Ending a passive-aggressive sniper’s game
Navigating Conflict Webinar: practical tools for handling difficult, messy, touchy situation: practical strategies & useful tools from Navigating Conflict, https://bit.ly/3iQkLQM … Continue reading Navigating Conflict Webinar: practical tools for handling difficult, messy, touchy situation: practical strategies & useful tools
When you’re upset with another person, do you open your mouth and let your emotions erupt and words fly? If … Continue reading Opening Your Mouth & Letting Words Fly
Question: (This question came in through the “Ask a Coach” section of this blog.) My husband works for a state … Continue reading Disinvited: the only one not invited to the party
Gabriel (aka Mischief), our rough-coated collie pup silently walked the perimeter of our yard without barking, making eye contact with … Continue reading Valiant
You can download it, or navigate through the 20 pages using the arrow on the right side. Enjoy! Continue reading Your Sneak Peek of Navigating Conflict
“Jerk!” That’s what you think but you can’t say it out loud. You’ve got to work with him/her/them. They are, … Continue reading How do you deal with a JERK, er, “toxic person” in the workplace?