It’s quicksand and seductive: the drama triangle explains many workplace challenges and hooks most people. Even if you haven’t heard … Continue reading Workplace Quicksand: The Drama Triangle: a quick 6-minute video that explains how to escape this quicksand
Here’s a free conflict skills webinar: 46 minutes, for your learning (& even practice) of key conflict skills. http://www.medicalofficemgr.com/webinar-files/videos/Navigating-Workplace-Conflict.mp4 Would … Continue reading Conflict Skills: Toughening Up; Handling Yourself Under Fire; Defusing Conflict; Unscathed by Toxic Energy: free 46-minute webinar
Navigating Conflict, https://amzn.to/3rCKoWj (recently published but already 13 five-star reviews) Continue reading Teflon Yourself to Criticism: you can learn this powerful, valuable tactic in less than 2 minutes
Early in life, I feared blindness. The Deuce came. We were close to two miles from the road when he … Continue reading Blind, deaf, broken, BRAVE
Question: I quit a job today. Here’s what happened and what I need to know. I started this job four … Continue reading The Blame Caster—when explaining is code for avoiding looking at the part you played in what happened
Question: When one of my coworkers comments on my projects, she prefaces her comments with “I don’t want to be … Continue reading Ending a passive-aggressive sniper’s game
“He’s talented but anti-social,” the business owner said of his accounting manager when he called. “At first, we thought the … Continue reading Coming Out at Work: the gay, bisexual, lesbian, transgender and questioning challenge
Navigating Conflict Webinar: practical tools for handling difficult, messy, touchy situation: practical strategies & useful tools from Navigating Conflict, https://bit.ly/3iQkLQM … Continue reading Navigating Conflict Webinar: practical tools for handling difficult, messy, touchy situation: practical strategies & useful tools
When you’re upset with another person, do you open your mouth and let your emotions erupt and words fly? If … Continue reading Opening Your Mouth & Letting Words Fly
Question: (This question came in through the “Ask a Coach” section of this blog.) My husband works for a state … Continue reading Disinvited: the only one not invited to the party