The mask, the nose, the question When the mask on the coworker I was talking with kept slipping, leaving his … Continue reading Whoops, You Stepped In It: Messy Situations & Answers: New Rules for Workplace Behavior
When you hear “bully,” you might think of the angry, aggressive jerks you’ve encountered. They’re the bullies that blame, demean, … Continue reading The Wounded Rhino and the Scorched Earth Arsonist: the 2 fiercest bullies
Haley greets Mike first thing in the morning as they pass in the hallway, and never gets back a “good … Continue reading Personality Conflicts Decoded: Explaining People Who Drive You Crazy & the Ones You Drive Crazy
“It wasn’t my fault. I blew up because I had the worst day.” “Anyone would have reacted the way I … Continue reading Own Your Piece of the Action
Question: My wife and I run a small business. We’ve recently had a lot of turnover. We’ve been able to … Continue reading Smoking Gun: can I ignore it?
“After what he did,” she said. “Anyone would have reacted the way I did.” “It wasn’t my fault,” he said. … Continue reading After What He Did…Who Could Blame Me?
Your coworker snipes all day long, making you feel you’re experiencing the workplace equivalent of waterboarding. Here’s what Pia wrote … Continue reading When the Workplace Sniper Won’t Let Up
You got hijacked. Your breathing stopped. Your temperature skyrocketed. Your mind blanked. You’d planned to handle this discussion rationally, but … Continue reading Emotional Hijacking
When the first vicious text came, “Janet” deleted it. When a second and third followed, she texted back, “You’ve got … Continue reading Attacked by a Workplace Cyberbully: Actions to Take ASAP
As soon as your nemesis enters the conference room, you feel your emotional temperature rising. Your breathing catches in your … Continue reading Handling the Emotional Roller Coaster Some People & Situations Inspire