Managing a Venting Session Question: We recently discharged three supervisors who badly mismanaged their employees. When we announced the terminations, … Continue reading When Employees Need to Vent Because Management Messed Up…for more than a year
“We had a situation blow up this morning,” the CEO said when he called. “It came out of nowhere. One … Continue reading Trouble Unleashed: How to Resolve Conflicts in a Virtual, Remote Work Environment
Question: My first act as the new manager of a nine-member team was to pull together a team meeting. What … Continue reading Former Manager Says “Fire Them All”; Separating Fact from Fiction
Combatting Isolation with Remote Teambuilding With multiple studies, including recent research conducted by IBM, revealing that one out of every … Continue reading Combatting Employee Isolation with Virtual Team-building
When I was in my 20s, my fiancé died in a plane crash a few days before marriage. Not long … Continue reading If You Knew the True Story
Question: As the only person of color in my workplace, going to work has become increasingly uncomfortable since the police … Continue reading Racism in the Workplace
If you’ve competed individually or on a team with a coach’s guidance, you’ve felt firsthand what it meant to work … Continue reading Want to be a Great Supervisor: Do a 180: Coach
Crises like the COVID-19 global pandemic, or other natural or man-made disasters such as cyber-attacks, earthquakes, workplace violence, hurricanes, massive … Continue reading Retention Strategies a “Must” During a COVID-19
In crisis, organizations can travel one of two routes. Route 1 heads toward and over the cliff, into powerlessness, uncertainty, … Continue reading Lead Us Through This Mess: COVID-19 Leadership Truths
Question: The three of us run a mid-sized company. Despite the pandemic, we’re doing well and growing in market share. … Continue reading Your Employees Know the Truth; Ask Them