Question: My coworker barges into my office when I’m on the phone with customers and interrupts me with questions, derailing … Continue reading My Coworker Barges In, I’ve Had Enough, I Swatted Her
Q: I’m a mid-level manager in a large company and supervise an overbearing woman whose special circumstances give her immunity … Continue reading How to recover when an office confrontation turns into the showdown at the O.K. Corral
Q: When we hired “Laura” as the new supervisor for our customer service department, we thought we’d picked the perfect … Continue reading When a new supervisor clashes with long-term employees, whose side to take?