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Be a coach, not a supervisor What’s the difference between coaching and supervising? Most of us value those who coach … Continue reading Be a Coach, Not a Supervisor; Here’s What It Takes
Question: I supervise 15 employees, the largest crew in our company. I’m expected to handle employees who don’t show up … Continue reading Managing a Team When You Have No Firing Authority
Question: Recently one of my employees began to argue with me and another employee in a staff meeting. When I … Continue reading Employee Blow-up