A local retailer’s call: “The Walmart murders struck close to home for our employees, in part because the gunman was … Continue reading Workplace Safety Promises: We Plan to Assure Our Employees We Have Procedures to Keep Them Safe
There were signs of potential disaster that later erupted in six deaths when Walmart supervisor Andre Bing shot and killed … Continue reading The Signs of Potential Disaster Were Present at Walmart—Are They Present at Your Workplace?
What keeps your employees and coworkers up at night, and what does it mean to you as their employer or … Continue reading Inflation’s Impact on Employees and the Workplace
When multi-billionaire and Tesla Motors CEO Elon Musk acquired Twitter on October 27th, he assumed leadership of a company that … Continue reading Elon Musk’s Twitter Crises: 5 Key Take-aways for Employers
A surprising number of employees, determined to hold on to their “work from home” status and aware that managers and … Continue reading Digital Presenteeism: Faking You Care, Faking You’re Even There
A true story Question: Our small professional service firm’s customers either love or hate “Sam.” The customers lucky enough to … Continue reading Tough Love—What if the manager needs it as well as the “star in his own mind” employee?
The Dreaded “You’re Fired” Interview You dread what you’re about to do. You know your employee deserves to be fired, … Continue reading Surviving the Dreaded “You’re Fired” Interview
The final revenge of the difficult, fired employee. You’ve hesitated to fire him, you’ve given him chance after chance, but … Continue reading Firing Without Backfiring, Avoiding the Revenge of the Difficult, Fired Employee
Question: We went through a rigorous recruiting process and found the right new hire for our company. Our entire team … Continue reading Signing Bonuses: A Wise Move? The advantages, disadvantages and how to make them work
You’ve met the predatory customer. He makes life difficult for employees, particularly front-line employees, because his status as a customer … Continue reading The Predatory Customer