This sign is perfect.
And the perfect accompaniment to what I recently wrote about in chapter 1.
The choice.
Accountability is a choice, a decision you want each of your employees to make. Accountable employees demonstrate ownership and take responsibility for results. Employees with accountability invest themselves in your organization; they give 100-percent. They do what they say they will, and more.
Accountable employees ask:
- “How can I contribute?”
- “How can I help my employer, manager, and coworker succeed?”
- “How can I be more productive?”
When you view the inside of an organization staffed by accountable employees, you see employees who:
- Show up on time and ready to work;
- Communicate openly and candidly;
- Demonstrate reliability;
- Work hard;
- Admit and learn from their mistakes;
- Show initiative and tackle obstacles;
- Listen to and act on improvement-oriented feedback.
Making accountability happen
Accountability doesn’t happen by chance. Although business owners and executives agree that employees can create an organization’s competitive advantage, few know exactly how to inspire employees to be “all in,” fully invested, and engaged in their work. Creating an accountable organization requires that an owner, executive, and manager make the right choices, take the correct actions, and use finely honed skills and strategies.
This is a great post. And when leaders make the wrong choice or take the wrong action, they need to acknowledge it, accept the blame, and share what they will do to right the wrong.